The short answer is a lot; the long answer can be found in the below bullets.
We are a 100 % integrated process, thanks to our group’s vertical integration.
Our product has the most prestigious environmental and production certifications.
Our product is fully traceable.
Our highly trained staff ensure quality every step of the way.
The geographic location of Ecuador, where our product originates, brings perfect farming conditions for our shrimp.
Our ponds represent state of the art technology.
Of course! Our shrimp makes a wonderfully delicious gift.
Our product is flash frozen, so, for starters, always keep refigreated (if you will be consuming the product shortly thereafter) or frozen.
For your protection, the fish should be kept frozen until you intend to defrost and prepare it right away.
Always keep the fish either refrigerated or frozen, and make sure to keep it separated from other foods you might be working with. Wash all working surfaces (including cutting boards), utensils and hands after touching raw seafood. Cook thoroughly and refrigerate leftovers immediately after your meal.
We are transporting this product in our state-of-the-art refrigerated vans, so in the unlikely occasion that the delivery is delayed and it does arrive partially or totally thawed, do no refreeze.
You are entitled to a full refund if your’re not 100% satisfied. Call or contact us at delish@frescamar.com or through contact form.
If this is the case, please be sure to contact us within 30 days or less.
All of our shrimp is individually quick frozen in 1 lb or 2 lb doypack sealable bags. In doing so, you’re able to pick the amount you’d like to cook based on your serving needs, and simply store the rest quickly and easily!
We use our state-of-the-art vans to transport our products at -18C (0 F) directly from our freezers to your home. Because it is a local delivery system, it will most likely not be in any stressful heat conditions and we’ll make sure it’s hand delivered in a temperature bag. If you’re not home, we’ll be sure to let you know the product was delivered.
Once you place your order, our team will make sure to send you e-mail processing, transport and delivery updates. You are also welcome to look up your order in your account and check the status directly.
Please login to the website and go to My Account. There, you can edit your e-mail address and password under Settings.
Please login to the website and go to My Account. There, you can click on Orders and view previous orders as well as reorder.
Please login to the website and go to My Account. There, you can edit your credit card information under Payment Methods.
Shipping and handling costs will be calculated at checkout based on your delivery address and order value.
Unfortunately, not at this time, but please stay tuned as our delivery range will quickly expand in the foreseeable future.
At Frescamar, we care about the shrimp you eat alot. We really, really care. The fact that this product is literally sources from our very own farms in Ecuador means we’re able to have full tracabeability, which in turn enables us to aim for the ultimate quality shrimp. In the case you’re not 100% satisfied, we will fully refund or replace any item within 30 days of purchase. Please send us a message using the form on the Contact Us page or e-mail us at delish@frescamar.com with any questions or concerns.
We are sorry to hear that. Please send us a message at delish@frescamar.com and include your order number and a description of the damaged item(s). We’ll follow-up quickly with next steps.
At this time, we are not offering a subscription service, but please stay tuned as it will be comng soon. For now, feel free to register with Frescamar at checkout, and we’ll be sure to send you the latest new information regarding our best-in-class brand products.
Our shrimp is peeled and deveined to make for the easiest prep possible.
We recommend defrosting your shrimp under refrigeration. The product should thaw completely within 12-24 hours, depending on your fridge settings and performance. Once your seafood is thawed, please drain any excess liquid, pat it dry with a paper towel, and cook right away for best results.
We provide frozen sustainabily farmed shrimp to American seafood companies across the country. To learn more about this press our wholesale tab, enter your info, and submit the form. We will be in touch with next steps to fulfill your (delicious) wholesale order.
Absolutely. Please enter your information on the form found under the Wholesale tab and we’ll be sure to reach out with next steps. You can also call us directly at 305-520-7215 for assistance with your wholesale order.
For availability and pricing, you’ll need to reach out to us. Please enter your information on the form found under the Wholesale tab Enter and we’ll be sure to reach out with pricing and availability. You can also call us directly at 305-520-7215 for assistance.
Yes, we do. Our wholesale order minium is 50 lb.
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Email us at delish@frescamar.com
